A healthcare organization develops a code of conduct to guide employee behavior. What is the primary purpose of a code of conduct within a compliance program?

To outline ethical expectations and compliance principles

To describe financial accounting procedures

To replace regulatory requirements

To define employee job descriptions

Which leadership group holds ultimate responsibility for the organization's compliance program?

Board of directors or governing body

Which action helps maintain ongoing compliance screening effectiveness?

Conducting periodic exclusion database checks

Performing screening only once during hiring

Limiting screening to administrative staff

Eliminating screening documentation

Which department typically collaborates with the compliance office to conduct monitoring activities?

Clinical departments and administrative units

Which factor may influence the severity of disciplinary action?

The type and severity of the violation

The employee’s job title only

Which statement best describes the purpose of a healthcare organization's code of conduct?

It establishes ethical standards and behavioral expectations for employees

It defines clinical treatment procedures

It replaces federal healthcare regulations

It documents patient admission procedures

Why should compliance officers collaborate with department managers?

To coordinate implementation of compliance policies across departments

To replace department leadership

To eliminate compliance training

Which factor may indicate a need for additional screening procedures?

Increased compliance risks in specific departments

What determines the focus of a compliance audit?

Areas of highest compliance risk

Which practice promotes fairness when enforcing disciplinary policies?

Following documented procedures consistently

Limiting discipline to certain departments

Certified in Healthcare Compliance (CHC®) Exam

Free Certified in Healthcare Practice Questions

10 sample questions for the Certified in Healthcare Compliance (CHC®) Exam, with the correct answer and an explanation for each. No account needed. Try each one before you open the answer.

Sections covered on the exam: Compliance Program Administration, Standards, Policies, and Procedures, Communication, Education, and Training, Screening and Evaluation, Discipline for Noncompliance, Investigations and Remedial Measures, Monitoring, Auditing, and Internal Reporting Systems.

Question 1 · Compliance Program Administration
A healthcare organization develops a code of conduct to guide employee behavior. What is the primary purpose of a code of conduct within a compliance program?
- A.To describe financial accounting procedures
- B.To replace regulatory requirements
- C.To outline ethical expectations and compliance principles
- D.To define employee job descriptions
Show answer and explanation
Answer: C. To outline ethical expectations and compliance principles
A code of conduct establishes ethical standards and compliance expectations for employees. It explains acceptable behavior and promotes adherence to regulatory and organizational policies.
Question 2 · Standards, Policies, and Procedures
Which leadership group holds ultimate responsibility for the organization's compliance program?
- A.Patient advisory group
- B.Billing clerks
- C.Human resources staff
- D.Board of directors or governing body
Show answer and explanation
Answer: D. Board of directors or governing body
The governing board provides oversight and ensures the organization maintains an effective compliance program.
Question 3 · Monitoring, Auditing, and Internal Reporting Systems
Which action helps maintain ongoing compliance screening effectiveness?
- A.Performing screening only once during hiring
- B.Limiting screening to administrative staff
- C.Eliminating screening documentation
- D.Conducting periodic exclusion database checks
Show answer and explanation
Answer: D. Conducting periodic exclusion database checks
Periodic screening ensures employees remain eligible and are not later added to exclusion databases.
Question 4 · Monitoring, Auditing, and Internal Reporting Systems
Which department typically collaborates with the compliance office to conduct monitoring activities?
- A.Marketing department only
- B.Clinical departments and administrative units
- C.External vendors exclusively
- D.Public relations office
Show answer and explanation
Answer: B. Clinical departments and administrative units
Monitoring often involves collaboration between compliance teams and operational departments.
Question 5 · Standards, Policies, and Procedures
Which factor may influence the severity of disciplinary action?
- A.The type and severity of the violation
- B.The employee’s job title only
- C.Marketing performance
- D.Patient satisfaction scores
Show answer and explanation
Answer: A. The type and severity of the violation
Disciplinary measures depend on the severity of the violation and whether it was intentional or repeated.
Question 6 · Standards, Policies, and Procedures
Which statement best describes the purpose of a healthcare organization's code of conduct?
- A.It defines clinical treatment procedures
- B.It replaces federal healthcare regulations
- C.It establishes ethical standards and behavioral expectations for employees
- D.It documents patient admission procedures
Show answer and explanation
Answer: C. It establishes ethical standards and behavioral expectations for employees
A code of conduct outlines ethical expectations and compliance standards for employees and serves as a foundation for the organization’s compliance program.
Question 7 · Compliance Program Administration
Why should compliance officers collaborate with department managers?
- A.To replace department leadership
- B.To coordinate implementation of compliance policies across departments
- C.To eliminate compliance training
- D.To supervise patient treatment
Show answer and explanation
Answer: B. To coordinate implementation of compliance policies across departments
Department managers help implement compliance policies and procedures within their operational areas.
Question 8 · Screening and Evaluation
Which factor may indicate a need for additional screening procedures?
- A.Reduced employee training
- B.Increased compliance risks in specific departments
- C.Marketing expansion
- D.Decreased patient admissions
Show answer and explanation
Answer: B. Increased compliance risks in specific departments
High-risk departments may require enhanced screening procedures.
Question 9 · Monitoring, Auditing, and Internal Reporting Systems
What determines the focus of a compliance audit?
- A.Marketing priorities
- B.Areas of highest compliance risk
- C.Patient admission rates
- D.Hospital advertising campaigns
Show answer and explanation
Answer: B. Areas of highest compliance risk
Compliance audits typically focus on high-risk areas such as billing, privacy, and documentation.
Question 10 · Discipline for Noncompliance
Which practice promotes fairness when enforcing disciplinary policies?
- A.Following documented procedures consistently
- B.Applying policies selectively
- C.Limiting discipline to certain departments
- D.Eliminating documentation
Show answer and explanation
Answer: A. Following documented procedures consistently
Following documented procedures ensures disciplinary actions remain fair and transparent.

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