Clinical Workflow: Patient Intake and Discharge · 4 min read
Medical Terminology · Patient Interview and Documentation
Medical terminology provides a standardized language for health care communication. Terms derive primarily from Greek and Latin roots, and understanding word construction lets you interpret unfamiliar terms. A term is built from a word root (core meaning), a combining vowel (usually "o," connecting roots to suffixes), a prefix (modifies the meaning at the beginning), and a suffix (modifies the meaning at the end). The combining form is the root plus the combining vowel.

| MeaningGroup | Prefi xes | |
|---|---|---|
| Number | mono- (one) , bi - (two) , tri - (three) , quadri - (four) , multi - (many) , poly- (many/excessive) | |
| Size | micro- (small) macro- (large) mega- (enlarged) , , | |
| Location | epi - (above/upon) , hypo- (below/under) , sub - (under) , supra- (above) , infra- (below) , inter- (between) , intra- | |
| (within) , extra- (outside) , peri - (around) , retro- (behind) , ante- (before/front) , post- (after/behind) | ||
| Negation | a-/an- (without) , anti - (against) , contra- (against) , de- (remove/reverse) | |
| Condition | dys- (painful/difficult/abnormal) , eu- (normal/good) , mal - (bad) , pseudo- (false) | |
| Direction | ab - (away from) , ad - (toward) , circum- (around) , ecto- (outside) , endo- (within) , trans- (across) | |
| Speed | brady- (slow) tachy- (fast) , | |
| OMMON SUFFIXES | ||
| MeaningGroup | Suffi xes | |
| Condition | -ia/ -ism (condition/state) -osis (abnormal condition) -itis (inflammation) -emia (blood condition) -algia , , , , | |
| (pain) -pathy (disease) -malacia (softening) -megaly (enlargement) -ectasis (dilation) -ptosis (drooping) , , , , , , - | ||
| sclerosis (hardening) -stenosis (narrowing) , | ||
| Surgicalprocedure | -ectomy (surgical removal) , -otomy (incision into) , -ostomy (creating an opening) , -plasty (surgical repair) , - | |
| Diagnostic procedure Specialty | pexy (surgical fixation) -rrhaphy (suturing) -tripsy (crushing) -centesis (surgical puncture) -desis (su 1rgical , , , , fusion) -scopy (visual examination) -graphy (process of recording) -gram (record/image) -metry (measurement) , , , -ology (study of) -logist (specialist) -ician (practitioner) -iatry (medical treatment) , , , |
| System | CombiningForms |
|---|---|
| Integumentary | dermat/oandcutane/o(skin) onych/o(nail) trich/o(hair) adip/o(fat) , , , |
| Musculoskeletal | oste/o(bone) arthr/o(joint) my/o(muscle) chondr/o(cartilage) tend/o(tendon) , , , , |
| Cardiovascular | cardi/o(heart) angi/o(vessel) ven/o(vein) arteri/o(artery) hem/o(blood) , , , , |
| Respiratory | pulmon/o(lung) pneum/o(lung/air) bronch/o(bronchus) trache/o(trachea) , , , |
| Gastrointestinal | gastr/o(stomach) enter/o(intestine) hepat/o(liver) col/o(colon) cholecyst/o(gallbladder) , , , , |
| Urinary | ren/oandnephr/o(kidney) cyst/o(bladder) ureter/o(ureter) urethr/o(urethra) , , , |
| Nervous | neur/o(nerve) encephal/o(brain) cerebr/o(cerebrum) myel/o(spinalcord) , , , |
| Endocrine | aden/o(gland) thyr/o(thyroid) pancreat/o(pancreas) , , |
Abbreviations
Common abbreviations include Rx (prescription), Dx (diagnosis), Tx (treatment), Hx (history), Sx (symptoms), NPO (nothing by mouth), PRN (as needed), BID (twice daily), TID (three times daily), QID (four times daily), and STAT (immediately).
Thejointcommission"Donotuse"List
| DoNotUse | WriteInstead |
|---|---|
| U IU , | "units""internationalunits" , |
| QD QOD , | "daily""everyotherday" , |
| Trailingzero(10mg) . | 1mg |
| Missingleadingzero(5mg) . | 05mg . |
| MS MSO MgSO , 4, 4 | "morphinesulfate""magnesiumsulfate" , |
The patient interview establishes rapport, gathers health information, and begins the care relationship. It requires communication skills, active listening, and cultural sensitivity.
| Component | Content | |
|---|---|---|
| Chiefcomplaint(CC) | Theprimaryreasonforthevisit recordedinthepatient'sownwords(thecurrentoutlinecallsthis , | |
| thechiefconcern) | ||
| Historyofpresentillness(HPI) | Detailsofthecurrentproblem:onset location duration character aggravatingfactors relieving , , , , , | |
| Pastmedicalhistory(PMH) Familyhistory(FH) | factors timing andseverity(OLDCARTS) 1 , , Previousillnesses surgeries hospitalizations injuries andchronicconditions , , , , Geneticandfamilialdiseasepatterns includingcardiovasculardisease cancer diabetes and , , , , mentalillness |
Componentsofthehealthhistory(Continued)
| Component | Content |
|---|---|
| Socialhistory(SH) | Occupation lifestyle diet exercise tobacco alcohol anddruguse sexualhistory andliving , , , , , , , , |
| situation | |
| Reviewofsystems(ROS) | A systematic head -to-toe survey of symptoms across all body systems |
| Medicationsandallergies | Prescription and over-the-counter drugs vitamins supplements and herbal remedies; each allergy , , , |
| withtheallergenandthespecificreaction |
Medication reconciliation compares the patient's current list with what the patient actually takes, including new, changed, and discontinued medications, at every visit and transition of care.
Interview Techniques
Open-ended questions ("What brings you in today?") encourage detailed responses in the patient's own words. Closed- ended questions ("When did the pain start?") yield specific or yes/no answers useful for clarification. Facilitation (nodding, eye contact, "go on") encourages the patient to continue; clarification asks follow-up questions; reflection repeats or paraphrases to confirm understanding; and summarization reviews key points so the patient can correct them.
Documentation Principles
The medical record is a legal document and must be accurate, complete, objective, legible, and timely. Record facts, not opinions, and quote the patient's statements when recording subjective information. Correct an error with a single line through it, the date, time, and your initials, followed by the correct entry; never erase, obliterate, or use correction fluid.
| Section | Contains | Example |
|---|---|---|
| S—Subjective | Whatthepatientreports | "Ihavechestpainthatcomesandgoes" . |
| O—Objective | Measurable observablefindings , | P72 R16 BP128/78 , , |
| A—Assessment | Theprovider'sdiagnosisorimpression | Possibleangina |
| P—Plan | Treatment tests education follow-up , , , | ECGtoday;followupin1week |
The problem-oriented medical record (POMR) organizes documentation around the patient's problems. Electronic health records (EHRs) add clinical decision support, order entry, and results retrieval. EHR documentation follows the same principles as paper records, with extra attention to templates and copy-and-paste, which can carry forward information that does not reflect the actual encounter.
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