School Safety Agent

1. Question 1 · Memorization

   The female student who arrived without her ID card was sent to which room?
   • A.Room 118, the Dean's Office
   • B.Room 104, the security office
   • C.Room 110, the main office
   • D.Room 122, the late-student room
   Show answer and explanation

   Answer: A. Room 118, the Dean's Office

   The material states that the student with the red backpack was sent to the Dean's Office, Room 118. Room 122 is where late students report according to the posted notice, Room 110 is the main office that received the copy paper, and Room 104 is the security office where lost property is held.

2. Question 2 · Written Comprehension

   According to the regulation in Question 19, while the fire alarm is sounding, an agent at a building entrance may allow which of the following persons to enter?
   • A.A custodian carrying a fire extinguisher
   • B.The principal returning from the assembly point
   • C.An Emergency Medical Service technician
   • D.The Level Supervisor checking on the entrance post
   Show answer and explanation

   Answer: C. An Emergency Medical Service technician

   Paragraph (a) permits only members of the Fire Department and Emergency Medical Service personnel to enter while the alarm sounds. The principal, the Level Supervisor, and a custodian are not in either group, however useful their presence might seem.

3. Question 3 · Problem Sensitivity

   Based on the conditions in Question 40, which person should Agent Bowen consider MOST suspicious?
   • A.The student whose presence in the boys' bathroom caused the smell of smoke
   • B.The students who were shouting inside Room 212 while no teacher was present
   • C.The man near the exit door with no pass or ID who hurried into the stairwell
   • D.The student on the stairwell landing who said she was going to the nurse
   Show answer and explanation

   Answer: C. The man near the exit door with no pass or ID who hurried into the stairwell

   The adult man has no visitor pass or staff ID, is standing by an exit door, and moves away quickly when he sees an agent, which strongly suggests he is in the building without authorization. The student going to the nurse has a signed pass, the students in Room 212 are unsupervised but are where they belong, and no one was actually observed in the bathroom, so that choice assumes a fact not given.

4. Question 4 · Inductive Reasoning

   The following incidents were reported at Bayview High School over two weeks:

   Day	Time	Location	Incident
   Mon	11:40 A.M.	Cafeteria	Fight
   Mon	2:50 P.M.	Stairwell B	Harassment
   Tue	12:10 P.M.	Cafeteria	Theft
   Tue	2:45 P.M.	Stairwell B	Fight
   Wed	9:05 A.M.	Main Entrance	Disorderly Conduct
   Wed	2:55 P.M.	Stairwell B	Fight
   Thu	12:25 P.M.	Gym Locker Room	Theft
   Thu	2:40 P.M.	Stairwell B	Harassment
   Fri	11:50 A.M.	Cafeteria	Fight
   Mon	2:50 P.M.	Stairwell B	Fight
   Tue	1:15 P.M.	Gym Locker Room	Theft
   Wed	12:05 P.M.	Cafeteria	Harassment
   Thu	2:35 P.M.	Stairwell B	Fight
   Fri	9:10 A.M.	Main Entrance	Disorderly Conduct
   Fri	12:30 P.M.	Gym Locker Room	Theft

   Sergeant Ellis can add one agent at one location for one half-hour period each school day. Based on the data, which assignment would cover the MOST incidents?
   • A.Stairwell B, 2:30 P.M. to 3:00 P.M.
   • B.Gym Locker Room, 12:00 P.M. to 12:30 P.M.
   • C.Stairwell B, 11:30 A.M. to 12:00 P.M.
   • D.Cafeteria, 11:45 A.M. to 12:15 P.M.
   Show answer and explanation

   Answer: A. Stairwell B, 2:30 P.M. to 3:00 P.M.

   Six of the fifteen incidents occurred in Stairwell B, and all six happened between 2:35 P.M. and 2:55 P.M. The cafeteria had only three incidents between 11:45 A.M. and 12:15 P.M. (its fourth was at 11:40 A.M.), the gym locker room had three (only two between 12:00 and 12:30 P.M.), and no Stairwell B incident took place in the late morning.

5. Question 5 · Information Ordering

   Front Desk Procedure: Admitting Visitors. The agent at the front desk must process each visitor using these steps in order:

   1. Greet the visitor and ask the purpose of the visit.
   2. Request photo identification. If the visitor has none, do not admit the visitor; call the principal's designee to come to the desk.
   3. Check the name on the identification against the school's Do Not Admit list. If the name appears, do not admit the visitor, and notify the Level Supervisor immediately.
   4. Call the office or staff member being visited to confirm that the visitor is expected.
   5. Have the visitor sign the Visitor Log with the time in and destination.
   6. Issue a visitor pass and direct the visitor to the destination.

   Mr. Ousmane Diallo tells Agent Keisha Freeman that he has a 10:00 A.M. meeting with guidance counselor Ms. Castellano. He shows his driver's license, and Agent Freeman finds that his name is not on the Do Not Admit list. According to the procedure, what should Agent Freeman do NEXT?
   • A.Have Mr. Diallo sign the Visitor Log with his time and destination
   • B.Issue Mr. Diallo a visitor pass and direct him to guidance
   • C.Call Ms. Castellano to confirm that Mr. Diallo is expected
   • D.Notify the Level Supervisor that Mr. Diallo has arrived
   Show answer and explanation

   Answer: C. Call Ms. Castellano to confirm that Mr. Diallo is expected

   Steps 1 through 3 are complete, so step 4 comes next: confirm with the staff member being visited that the visitor is expected. Signing the Visitor Log (step 5) and issuing a pass (step 6) come only after confirmation. The Level Supervisor is notified only when the name appears on the Do Not Admit list.

6. Question 6 · Memorization

   What was the license plate of the silver minivan double-parked at the bus stop?
   • A.New York KLR-5829
   • B.New Jersey R47-HXT
   • C.New York KLR-5289
   • D.New York KRL-5829
   Show answer and explanation

   Answer: A. New York KLR-5829

   The minivan had New York plate KLR-5829. KRL-5829 and KLR-5289 transpose letters or digits, and New Jersey R47-HXT was the plate of the dark green pickup truck.

7. Question 7 · Written Comprehension

   An 18-year-old student tells the agent at the front desk that she is leaving early for a job interview. According to the regulation in Question 119, the agent should
   • A.allow her to leave and record the release in the Visitor Log
   • B.tell her she may not leave unless a parent comes for her
   • C.have her sign the Early Release Log at the front desk
   • D.direct her to sign herself out through the main office
   Show answer and explanation

   Answer: D. direct her to sign herself out through the main office

   Under paragraph (d), a student 18 or older may sign out but must do so through the main office. The Visitor Log is expressly the wrong record under paragraph (e), no parent is needed for an 18-year-old, and the Early Release Log is kept in the main office, not at the front desk.

8. Question 8 · Problem Sensitivity

   Agent Marisol Vega is assigned to a school's evening spring concert. The auditorium is full, with about 400 people. At 7:15 P.M. she observes the following:

   1. A custodian has wrapped a chain and padlock around the push bars of the two rear exit doors "to stop people from sneaking in."
   2. A group of four teenagers who do not attend the school are standing in the lobby. They say they are waiting for a friend who is performing.
   3. A parent in the third row is recording the concert on a cell phone.
   4. PTA volunteers are selling baked goods at a folding table in the lobby.
   5. A man who was asked to leave at 6:45 P.M. because he appeared intoxicated is trying to open the side door to the auditorium.

   Which condition at the evening event is MOST likely to cause a serious problem if it is not corrected?
   • A.Condition 2
   • B.Condition 4
   • C.Condition 1
   • D.Condition 5
   Show answer and explanation

   Answer: C. Condition 1

   Chaining the rear exit doors (Condition 1) blocks emergency exits in a crowded auditorium, which could trap hundreds of people during a fire or panic. The teenagers (Condition 2) and the returning man (Condition 5) call for monitoring, but neither threatens the whole audience the way blocked exits do, and a bake sale table (Condition 4) is routine.

9. Question 9 · Inductive Reasoning

   The following incidents were reported at Hillcrest Educational Campus over three weeks:

   Day	Time	Location	Incident
   Mon	3:05 P.M.	Bus Loop	Fight
   Mon	10:40 A.M.	3rd Floor Hallway	Vandalism
   Tue	3:10 P.M.	Schoolyard	Fight
   Wed	10:35 A.M.	3rd Floor Hallway	Vandalism
   Wed	3:00 P.M.	Bus Loop	Fight
   Thu	1:20 P.M.	Auditorium	Unauthorized Person
   Fri	3:15 P.M.	Bus Loop	Disorderly Conduct
   Mon	10:45 A.M.	3rd Floor Hallway	Vandalism
   Tue	8:10 A.M.	Main Lobby	Disorderly Conduct
   Wed	3:05 P.M.	Schoolyard	Fight
   Thu	10:30 A.M.	3rd Floor Hallway	Harassment
   Fri	3:10 P.M.	Bus Loop	Fight
   Wed	10:40 A.M.	3rd Floor Hallway	Vandalism
   Fri	1:25 P.M.	Auditorium	Unauthorized Person
   Wed	3:00 P.M.	Bus Loop	Fight
   Tue	8:05 A.M.	Main Lobby	Disorderly Conduct

   Sergeant Aponte wants to assign one additional agent to reduce fights. Based on the data, the agent should be posted at
   • A.the schoolyard from 3:00 P.M. to 3:30 P.M.
   • B.the bus loop from 1:00 P.M. to 1:30 P.M.
   • C.the bus loop from 3:00 P.M. to 3:30 P.M.
   • D.the 3rd floor hallway from 10:30 A.M. to 11:00 A.M.
   Show answer and explanation

   Answer: C. the bus loop from 3:00 P.M. to 3:30 P.M.

   Four of the six fights occurred at the bus loop, all between 3:00 P.M. and 3:10 P.M. The schoolyard had only two fights. The 3rd floor hallway had no fights at all, and nothing happened at the bus loop in the early afternoon.

10. Question 10 · Information Ordering

    Procedure: Person in the Building Without a Visitor Pass. An agent who sees an adult in the building who is not displaying a visitor pass must take the following steps in order:

    1. Approach the person and ask whether he or she has a visitor pass.
    2. If the person produces a valid pass, remind the person to display it and allow the person to continue.
    3. If the person has no pass, ask the person's name and purpose in the building.
    4. Escort the person to the front desk. If the person refuses to be escorted or walks away, do not use force; radio the Level Supervisor with a description and direction of travel.
    5. At the front desk, check the Visitor Log. If the person signed in, issue a replacement pass. If the person did not sign in, notify the Level Supervisor, who will decide whether the person may remain.

    Agent Linh Nguyen sees a man on the fourth floor with no visitor pass. He has no pass, says his name is Gary Fenton, says he is there to repair the copier, and claims he signed in. Agent Nguyen escorts him to the front desk, where the Visitor Log shows no entry for Mr. Fenton. According to the procedure, what should Agent Nguyen do NEXT?
    • A.Radio a description and direction of travel to the Level Supervisor
    • B.Issue Mr. Fenton a replacement visitor pass for the fourth floor
    • C.Have Mr. Fenton sign the Visitor Log and allow him to go back up
    • D.Notify the Level Supervisor that Mr. Fenton did not sign in
    Show answer and explanation

    Answer: D. Notify the Level Supervisor that Mr. Fenton did not sign in

    Step 5 states that when the person did not sign in, the agent notifies the Level Supervisor, who decides whether the person may remain. A replacement pass is issued only to someone who did sign in, and having him sign in now makes a decision the procedure leaves to the supervisor. Radioing a direction of travel applies only when the person refuses the escort or walks away.

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