Preparatory · 4 min read
Preparatory · EMS Systems Overview · Workforce Safety and Wellness …
This foundational section covers how the EMS system is organized and directed, how EMTs protect their own safety and wellness, the legal and ethical framework for patient care, documentation, communication, and safe lifting and moving. These topics appear throughout the exam, especially in the Scene Size-Up and Safety and Operations domains.
Emergency Medical Services (EMS) is an organized system of personnel, equipment, and resources that provides emergency care to people with acute illness or injury. The modern EMS system evolved from basic transportation services into a coordinated network of prehospital emergency care.
The system's components work together: public access through 911 and dispatch, first responders, EMTs, Advanced EMTs, Paramedics, emergency departments, and specialty care facilities such as trauma, stroke, and cardiac centers. Each plays a distinct role in the chain of survival.
| Type | WhatItIncludes |
|---|---|
| Online(direct) | Real -time communication with a physician by radio or phone for guidance on specific patient care , , |
| decisions | |
| Offline(indirect) | Standingorders writtenprotocols training andqualityimprovementprogramsestablishedbythe , , , |
| physicianmedicaldirector |
Emr
➜
Emt
➜
Aemt
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Emergency Medical Responder
Emergency Medical Technician
Advanced EMT
Advanced life support
Each level builds on the previous one, with a broader scope of practice and greater training requirements.
Your safety is the highest priority on every call. Assess scene safety before approaching any patient. Hazards include traffic, violence, hazardous materials, unstable structures, electrical hazards, fire, and infectious disease.
Infection Control
Standard precautions apply to every patient contact regardless of suspected infection status. Select personal protective equipment (PPE) based on the anticipated exposure.
| PPE/Measure | KeyPoints |
|---|---|
| Gloves Eyeprotection | Wornforallpatientcontacts;changebetweenpatientsandwhenevercontaminated Guardsagainstsplashesorspraysofbloodandbodyfluids |
| PPE/Measure | KeyPoints |
|---|---|
| N95respirator | Required (or higher-level protection) for airborne diseases such as tuberculosis and measles |
| Handhygiene | Thesinglemosteffectivewaytopreventdiseasetransmission Washwithsoapandwaterforatleast . |
| 20 seconds or use an alcohol -based sanitizer with at least 60% alcohol before and after every , , | |
| patientcontact afterremovinggloves andaftertouchingcontaminatedsurfaces , , |
Bloodborne pathogens of concern include human immunodeficiency virus (HIV), hepatitis B virus (HBV), and hepatitis C virus (HCV). Hepatitis B vaccination is recommended for all EMS personnel. Follow post-exposure protocols immediately after any needlestick injury or mucous membrane exposure.
Stress and Wellness
| Condition | SignsandManagement |
|---|---|
| Acutestressreaction | Followsacriticalincident Signsincludeirritability sleepdisturbance difficultyconcentrating and . , , , |
| emotionalnumbness CriticalIncidentStressManagement(CISM)programsprovidepeersupportand . | |
| professionalcounselingresources | |
| Cumulativestressand | Resultsfromongoingexposuretotraumaticevents Burnoutappearsasemotionalexhaustion . , |
| burnout | depersonalization and a reduced sense of accomplishment Prevent it with work -life balance regular , . , |
| exercise adequatesleep healthynutrition andseekingsupportearly , , , |
Physical wellness directly affects job performance. Proper lifting technique protects against back injury: bend at the knees, keep the back straight, hold objects close to the body, and avoid twisting. Use mechanical devices and team lifts whenever possible.
The scope of practice defines the procedures and actions an EMT is legally permitted to perform, based on state law and local protocols. EMTs must work within this scope and under medical direction; practicing outside it exposes the EMT to legal liability.
Consent
| Type | WhenItApplies |
|---|---|
| Expressedconsent | Acompetentadultagreestotreatment verballyornonverbally , |
| Impliedconsent | Thepatientisunresponsiveorotherwiseunabletoconsent andareasonablepersonwouldwant , |
| treatment(theemergencydoctrine) | |
| Informedconsent | Thepatientunderstandsthenatureofthetreatment itsbenefitsandrisks andalternativesincluding , , |
| refusal Thepatientmustbementallycompetent oflegalage andfreefromcoercion . , , | |
| Minors | Consentgenerallycomesfromaparentorlegalguardian Exceptionsincludeemancipatedminors . , |
| pregnant minors for pregnancy-related care and emergencies in which a parent or guardian cannot be , | |
| reached whencareproceedsunderimpliedconsent , |
Refusal of care is the right of any competent adult. The patient must have decision-making capacity, understand the consequences of refusal, and be free from impairment. Document the refusal thoroughly: the patient's mental status, the risks explained, and your efforts to persuade the patient to accept care. Have the patient sign a refusal form whenever possible.
Advance directives are legal documents expressing a patient's wishes about medical care. A Do Not Resuscitate (DNR) order indicates the patient does not want CPR. Verify a DNR order's validity according to local protocol; when in doubt, begin resuscitation.
HIPAA (the Health Insurance Portability and Accountability Act) protects patient health information. Protected health information (PHI) is any individually identifiable health information; release it only to those who need it for patient care or as required by law. Mandatory reporting requirements vary by state but commonly include suspected child abuse, elder abuse, domestic violence, sexual assault, and certain communicable diseases.
➜
➜
➜
Dispatched to the call or
Care below the standard of a
The breach directly caused the
Measurable harm resulted
providing care
reasonable EMT
harm
Abandonment occurs when care is terminated without transferring the patient to an equal or higher level of care. Once care begins, you are obligated to continue until a proper transfer occurs.
Documentation
The patient care report (PCR) is the legal record of the EMS encounter. Thorough, accurate, objective documentation protects both the patient and the EMT.
Patient demographics, chief complaint, history of present
Record facts, not opinions: what you observed, what was said,
illness, past medical history, medications, allergies, physical
and what you did. Use medical terminology correctly and write
findings, vital signs, treatments, the patient's response, and
legibly on paper forms.
transport information.


Refusals, mass-casualty incidents, and deceased patients require special documentation. Refusal documentation must be exceptionally thorough, including the mental status assessment, the risks explained, and every effort to convince the patient to accept care.
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